FAQ
Find answers to the most common questions from users
Product Info
- From Contact to Resolution: Our Support Process
- Winter Storage Guidelines for RTK, Cables, Clharging Station & Adapters
- Why does my robotic lawn mower slide downhill after docking, and how can I fix or prevent this?
- After connecting the battery wiring harness and pressing the power button, the mower still doesn’t turn on. What should I do?
- How do I regularly maintain my machine?
- How can I clean the Lymow One?
Battery & Charge
App Related
- How to manually control the mower, and why can't I do it via 4G/Wi-Fi?
- Why didn't I receive a notification when my task was completed?
- Does it support the control of smart home devices, such as Apple HomeKit?
- Can the machine work normally without a network? Does it support privacy mode?
- What is the maximum number of maps I can create with the Lymow One?
- How to connect the Lymow One and the APP？
About Cutting
- What are the differences between the Mulching Blade Set & the Super Swing Blade Set?
- Is it possible for the Lymow One to resume mowing after a power outage?
- What is the ability to handle wet grass?
- How does the Lymow One ensure neat cutting to the edge？
- Can the mowing patterns of Lymow One be customized?
- What is the cutting width of the Lymow One, and how does its dual-blade system perform?
About RTK
- Why Location Matters: The Role of "Common-View" Satellites
- How does the Lymow One maintain precise navigation in areas with limited GPS signal,such as under tree cover or during bad weather?
- How to install RTK Base Stastion?
- Is there a subscription fee for RTK?
- How much range can RTK cover?
- What is RTK-VSLAM Integrated Localization?